Support
Contact OGI.
Have a wholesale question? Check the FAQ first — most answers live there. For account, order, quote, product, mobile app, or privacy help, use the form below or email us.
Send a message
Route your question to the right support path.
What to expect
Response time
Responses are usually sent within 1–3 business days unless a published support window says otherwise.
Order help
Include your order number and any relevant SKU, category, or product type for faster routing.
Account approval
For account approval, use the Wholesale Account Request page if you have not submitted yet.