OGI Sales App Support

OGI Sales App support is available for order help, account questions, and app troubleshooting.

Contact Support

For faster help, include:

  • Account name
  • Order number (if applicable)
  • Brief issue summary
  • Device type and app version (if app-related)

Common Help Topics

  • Placing and tracking orders
  • Barcode scanning issues
  • Saved carts and checkout questions
  • Account and login support

Account Deletion Requests

You can request account deletion directly in the app at Account > Delete Account.

You can also submit deletion directly on the website:

  • https://www.oldegranddad.com/account-deletion/

If you cannot access the app or website deletion page, contact support using the email or phone above.

Privacy

For privacy-related questions, contact us at [email protected].